Frequently Asked Questions

Parantaj is a modern platform developed for personal and corporate financial management. It allows you to easily manage your finances with income-expense tracking, budget planning, cash flow analysis, and detailed reporting tools.

Yes, basic features of Parantaj are offered for free. You can use the free plan for unlimited time. We have paid plans for more advanced features, more users, and priority support.

Yes, we have native mobile apps for iOS and Android. You can download them for free from the App Store and Google Play. With the mobile app, you can record your transactions and track your finances from anywhere.

Parantaj currently supports Turkish and English. We plan to add support for German, Arabic, and other languages in the near future.

You can easily create an account with your email address or phone number by clicking the "Start Free" or "Sign Up" button on our homepage. The registration process takes only a few minutes.

Yes, depending on your plan, you can define multiple bank accounts, credit cards, and cash registers. You can also create multiple business accounts to manage different businesses separately.

Team member addition is available in Pro and higher plans. With the role-based authorization system, you can define different access levels for each member. For example, you can give the accountant only view reports permission and the manager full access.

You can request account deletion from your profile settings. Under GDPR, your request will be processed within 30 days. Account deletion is irreversible and all your data will be permanently deleted.

Absolutely! All your data is protected with 256-bit SSL encryption. Our servers are hosted in ISO 27001 certified data centers. Regular security audits and penetration tests are performed.

Yes, Parantaj is fully compliant with GDPR (General Data Protection Regulation). Your data is processed and protected in accordance with legal standards.

Yes, you can enable two-factor authentication (2FA) via SMS or email to make your account more secure. You can also use TOTP applications like Google Authenticator.

Yes, your data portability right is guaranteed under GDPR. You can export all your data in Excel (XLSX), CSV, and PDF formats.

You can pay with credit card (Visa, Mastercard, American Express), debit card, and bank transfer. Invoice payment option is also available for corporate customers.

Yes, you can cancel your subscription at any time. When you cancel, you can continue to use premium features until the end of the current billing period. Auto-renewal is turned off and no charge is made for the next period.

We offer an unconditional money-back guarantee within the first 14 days. If you are not satisfied within this period, you can get a full refund of your payment.

Yes, e-invoices are issued for all your payments. You can access your invoices from the "Invoices" section under account settings.

Parantaj works best on the last 2 versions of Chrome, Firefox, Safari, Edge, and Opera. Internet Explorer is not supported. We recommend keeping your browser up to date for the best experience.

Yes, REST API access is provided in Pro and higher plans. You can access our API documentation at developer.parantaj.com. With the API, you can integrate your own applications with Parantaj.

Manual transaction entry is currently supported. Our work on Open Banking API integration with banks continues. Automatic bank synchronization feature will be available soon.

You can reach us through our contact page, send an email to [email protected], or use the in-app support button. Priority support and live chat support are available for Pro and higher plans.